Frequently Asked Questions (FAQ) - Drip House Prints (Santa Clarita, CA)

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Welcome to the Drip House Prints FAQ page! We're here to answer your questions about our custom printing services in the Santa Clarita Valley. If you don't see your question answered below, please don't hesitate to reach out to us!

General Questions:

• Where are you located? We are proudly located in Santa Clarita, California, serving the local community and beyond.

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• What types of printing services do you offer? We offer a wide range of services, including screen printing, embroidery, direct-to-garment (DTG) printing, custom patches (printed, woven, and embroidered), custom stickers (die-cut, coated, and more), and various promotional items.

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• Do you have minimum order quantities? It depends on the printing method. Screen printing typically has minimum order quantities due to setup costs. DTG printing is great for small orders and even single items. Embroidery and stickers also have varying minimums depending on the complexity and style. Contact us for specifics on your project!

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• What are your turnaround times? Turnaround times vary depending on the complexity of the project, the printing method chosen, and our current production schedule. We always strive to complete orders as quickly as possible while maintaining our high quality standards. We'll provide you with an estimated turnaround time when you request a quote.

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• Can I provide my own garments or items for printing/embroidery? Yes, in most cases you can! Please contact us to discuss the specific items you'd like to provide to ensure they are suitable for the chosen printing or embroidery method.

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• Do you offer design services? Yes, we have talented designers who can help bring your ideas to life! Whether you need a simple tweak to an existing design or a completely new concept, we're here to assist you. Design fees may apply depending on the complexity of the project.

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• How do I get a quote? The best way to get a quote is to contact us with details about your project, including the type of garment/item, the design, the number of items, the printing method you're interested in (if you know), and any deadlines you may have. You can call us or request a quote through our website.

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Artwork & Design Questions:

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• What file formats do you accept for artwork? We prefer vector files (AI, EPS, PDF) for the best print quality, especially for screen printing and embroidery. We can also work with high-resolution raster files (PSD, TIFF, PNG, JPEG) but quality may vary depending on the size and resolution.

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• What resolution should my raster artwork be? For raster images, we generally recommend a resolution of at least 300 DPI (dots per inch) at the desired print size.

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• Can you help me prepare my artwork for printing? Yes, we can review your artwork and let you know if any adjustments are needed for optimal printing. Minor adjustments may be included, but more complex artwork preparation may incur additional design fees.

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• What are color limitations for different printing methods? Screen printing has per-color setup fees, so the number of colors can affect the cost. DTG printing can handle full-color designs with no per-color fees. Embroidery uses thread colors, and we have a wide range of options available. Let us know your design and we can advise on the best approach.

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Specific Service Questions:

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• What is screen printing best for? Screen printing is ideal for large quantity orders, bold designs with fewer colors, and achieving vibrant, durable prints on various fabrics.

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• What is embroidery best for? Embroidery offers a premium, textured look perfect for logos on apparel like hats, polos, and jackets. It's known for its durability and professional appearance.

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• What is DTG printing best for? DTG printing excels with complex, full-color designs and smaller order quantities where setup costs for screen printing might be prohibitive. It's also great for achieving a soft print feel.

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• What are the benefits of custom patches? Custom patches offer a versatile way to brand apparel, bags, and more. We offer printed patches for high detail, woven patches for fine lines, and embroidered patches for a classic, textured look.

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• Why choose die-cut coated stickers? Die-cut stickers are cut to the exact shape of your design for a unique look. The coating enhances durability and provides a professional, vibrant finish.

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Ordering & Payment:

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• How do I place an order? Once you approve your quote and artwork proof, we'll send you an invoice and instructions on how to complete your order.

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• What forms of payment do you accept? We accept various forms of payment, including credit cards, debit cards, and other digital payment options.

• Do you offer samples? Depending on the project, we may be able to provide samples for a fee. Please inquire when discussing your order.